Customer Relations Representative - State Farm Agent Team Member
Full Time • Renton, WA
Company: Judiet Dere State Farm Agency, Inc.
Location: Renton, WA
Job Type: Full-Time
Job Description:
As an Insurance Customer Relations Representative with Judiet Dere State Farm Agency, Inc., you will play a vital role in delivering exceptional client experiences and supporting the growth of our successful insurance agency. We are seeking a detail-oriented, customer-focused team member with a passion for helping others and a solid background in customer service and problem-solving. This role requires a strong understanding of life insurance or the willingness to learn about the importance of life insurance coverage.
If you are a customer-focused, empathetic individual with a background in customer service and a willingness to learn about life insurance, we would love to hear from you. Join our team and enhance your career while making a positive impact on our clients' lives.
As an Insurance Customer Relations Representative with Judiet Dere State Farm Agency, Inc., you will play a vital role in delivering exceptional client experiences and supporting the growth of our successful insurance agency. We are seeking a detail-oriented, customer-focused team member with a passion for helping others and a solid background in customer service and problem-solving. This role requires a strong understanding of life insurance or the willingness to learn about the importance of life insurance coverage.
If you are a customer-focused, empathetic individual with a background in customer service and a willingness to learn about life insurance, we would love to hear from you. Join our team and enhance your career while making a positive impact on our clients' lives.
Responsibilities:
- Handle customer inquiries promptly and resolve any issues or concerns
- Maintain accurate and up-to-date client records, ensuring information is complete and accessible
- Assist with implementing customer retention strategies to foster long-term relationships
- Collaborate with other departments to ensure customer satisfaction and smooth operations
- Stay knowledgeable about insurance products and industry trends to provide accurate information to clients
Qualifications:
- Property & Casualty License or ability to obtain within 30 days of hire
- Life & Health License or ability to obtain within 60 days of hire
- Strong communication and problem-solving skills
- 1-3 years of experience in customer service preferred
- Ability to remain calm and composed in high-stress situations
Benefits:
- Competitive hourly rate plus commission and bonus opportunities
- Paid time off (vacation and personal/sick days)
- Health and dental benefits
- Employee appreciation lunches
- Supportive work environment
- Opportunities for growth and advancement
- Monday-Friday, 9:00am-5:00pm office hours
Note: Please include any relevant certifications or licenses in your application.
Compensation: $40,000.00 - $55,000.00 per month
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Renton, WA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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